Your items will typically be shipped within two business days after we receive your order.
Orders can be shipped to only one address.
To ship to multiple addresses, you will need to place a separate order for each address.
We only ship to the Canada and the United States.
We are closed on weekends and the following holidays:
New Year’s Day (January 1)
Martin Luther King Jr Day (third Monday in January)
Good Friday (Friday before Easter)
Remembrance Day (November 11)
Canada Day (July 1)
Labor Day
Thanksgiving Day
Christmas Day (December 25)
When Holiday falls on Sunday, they will be observed on the following Monday. When any of these holidays falls on a Saturday, it will be observed on the previous Friday. In a year when Christmas Day is on Tuesday or Thursday, the office will also be closed Monday or Friday, respectively.
Posting Methods
Orders are typically shipped using Canada Post Regular Parcel or Xpresspost. In both methods, packages are delivered by your local Canada Post Office carrier during their operating times. Order typically arrive in several days, but can take up to two weeks. Please note Economy orders are not insured.
Estimated Delivery Times
Within Canada: 3-8 business days (3-9 days from order date)
Within U.S.: 5-14 business days (7-14 days from order date)
Cleft of the Rock Foundation is not responsible for lost packages for which delivery confirmation is provided by the carrier.